No mail should go to junk
While testing, one in a while, mails were landing in the Junk folder. This can sometimes be an issue when the user has been sent the confirmation email.
No mail should be sent to junk *whatsoever*. It's not very nice to ask users to check their junk folder.
anonymous
shared this idea
Agreed – this is something we’re actively working on. Difficult to get 100% since all mail servers out there are different but I’d expect it to improve over time. Thanks for the feedback!
2 comments
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Good point, this is actually already in place, but it appears on the page *after* they submit their email (assuming the user has overridden this and provided a custom confirmation page). Hope this helps!
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Noah Cremisino commented
Maybe just clarify on the "New Subscription" page that user should CHECK SPAM/JUNK folder after submitting email address and add it to their white list???
